ADT® Authorized Dealer Serving Beaumont & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the common practice of supplying a neighbor a key to your house into the technological age. It removes the requirement for physical keys or passcodes and allows you to control who has access to your Beaumont home and for what timeframe. Discover more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to feed your plants, retrieve your mail, or take your dog out when you leave home. In the past, you would simply supply them with a house key. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to worry about missing keys or doors left open. 

What you’ll need is an ADT security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted person, like a close friend or neighbor, with the ADT+ app.
  2. Following that, you set permissions. You can provide neighbors with timed access, allowing them to enter and exit during specific hours, or event-based access. For instance, if a box arrives, the system can unlock the door to allow your neighbor to bring it in once it verifies them.
  3. Once you’ve set up access, your Google Nest Doorbell utilizes familiar face detection to validate your neighbor when they proceed toward the door.
  4. Your ADT security system will pause the alarm and deactivate the lock when the person is confirmed as a permitted guest.
  5. You receive immediate alerts as your friend, neighbor, or family member comes and goes. The app also offers a complete log. 
  6. When the trusted neighbor departs, your smart door lock automatically secures to protect your home.

You may grant access for anyone you would like, such as a maintenance worker, dog walker, or a friend who comes over when you’re away. This feature is also useful during urgent events, particularly when you’re away. To illustrate, if a water sensor trips, your system can grant event-driven access so a neighbor can shut off the water. Programming permissions is easy with the user-friendly app. 

Improve Your Beaumont Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes your Beaumont home more secure and connected while streamlining your daily life. This feature isn’t merely for neighbors and friends, as you’ll enjoy the face recognition and auto-unlock functionality when you’re carrying kids or deliveries. After you're inside, the door locks behind you automatically.

Customize Your ADT Home Security System In Beaumont With Advanced Tools

Benefit from features like ADT Trusted Neighbor and smart video cameras with a modern home security system in Beaumont from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to deliver the latest advancements from the leader in home security. Call (409) 207-0852 today to begin. Our skilled team can answer your questions about Google Nest cameras, the ADT+ app, and how to make it all work seamlessly.